About this Privacy Policy

PPCMS Holdings Pty Ltd (ACN 689 941 624), its subsidiaries and affiliates in Australia (collectively referred to as ‘PPC‘ have obligations concerning the collection, use, handling and disclosure of personal information. These obligations are set out in the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) (Privacy Act).

This document sets out our policies and procedures for managing your personal information and is referred to as our Privacy Policy.

Our related entities may also have their own privacy policies which set out additional information about their privacy practices. If there is an inconsistency between this Privacy Policy and a privacy policy of a related entity, the related entity’s privacy policy will prevail to the extent of the inconsistency in respect of that entity. 

In this Privacy Policy, references to “we”, “us” and “our” are to PPC. References to “you” and “your” are to any individual about whom we collect personal information.

We understand the importance of, and are committed to protecting, your personal information. You consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy.

Key definitions 

When used in this privacy policy, the term “personal information” has the meaning given to that term in the Privacy Act.

What personal information do we collect and hold?

We collect information about you and your interactions with us. The types of personal information we collect about you will depend upon the nature of our interaction with you.

Specifically, the personal information we may collect and hold includes your: 

• Name
• Address
• Age and/or date of birth
• Gender
• Email address
• Contact number
• Photo identification, such as driver licence
• Right to Work check details
• Emergency contacts’ name, email address, and contact number
• Tax file number
• Bank account details
• Superannuation account details.

Prospective employees/applicants              

We collect personal information when recruiting personnel, such as an individual’s name, contact details, qualifications and work history. Generally, we will collect this information directly from you.  

We may also collect personal information from third parties in ways which you would expect (for example, from recruitment agencies or referees you have nominated). Before offering you a position, we may collect additional details such as your tax file number and superannuation information and other information necessary to conduct background checks to determine your suitability for certain positions (such as visa and/or passport details).

We collect and record personal information about individuals such as:

• Our customers, potential customers and their representatives.
• Our suppliers, potential suppliers and their representatives.
• Contractors, subcontractors, potential contractors and subcontractors and their representatives in relation to providing goods and services to us.
• Our employees past and present, including applicants.

How do we collect personal information?

We will collect and hold your personal information in a fair and lawful manner. Where it is reasonably practical to do so, we will collect personal information directly from you.

We may collect your personal information when: 

• You submit a job application to us. You communicate with us through our website, by telephone or by e-mail, for example by filling in a form on our website
• You use or buy our products or services
• You provide us, or you offer or apply to supply us, with goods or services
• We are otherwise required or authorised by law to collect personal information about you.

Why do we collect, hold, use and disclose personal information? 

As a general rule, we only collect, hold, use and disclose personal information for purposes that would be considered relevant and reasonable in the circumstances.

We collect, hold, use and disclose your personal information so that we can: 

• Perform our organisational functions and activities and operate our business efficiently
• Contact you, for example, to respond to your queries or complaints, or if we need to tell you something important
• Provide you with requested information, products or services
• Manage the goods and services we procure from our suppliers and subcontractors. Enable you to access and use our website(s).

Who do we disclose personal information to and why?

We may disclose your personal information to the following third parties:

• Our related companies
• Our external service providers so that they may perform services for us or on our behalf or assist us to administer our business
• Your nominated representatives
• Our professional service providers and advisors who perform functions on our behalf, such as lawyers and accountants
• If the ownership or control of all or part of our business changes, we may transfer your personal information to the new owner
• Government, regulatory authorities or other organisations as required or authorised by law.

We may also disclose your personal information to others where:

• We are required or authorised by law to do so
• You have expressly consented to the disclosure, or the consent may be reasonably inferred from the circumstances
• We are otherwise permitted to disclose the information under the Privacy Act.

When we disclose personal information to third parties, we make reasonable efforts to ensure that we disclose only relevant information, that it is accurate, complete and up to date, and that the third party will comply with the Privacy Act in relation to the use, disclosure and storage of your information.

Other uses and disclosures

We may collect, use and disclose your personal information for other purposes not listed in this Privacy Policy. If we do so, we will take reasonable steps to make it known to you at the time we collect your personal information.

Disclosure of personal information outside Australia

In the course of doing business, we may disclose your personal information in the form of contact details to third-party recipients located outside Australia, with these third-party recipients being overseas suppliers and/or customers. It is not practicable at this stage to identify the countries in which these third-party recipients may be located.

Where we disclose personal information outside of Australia, we will take reasonable steps to ensure the overseas recipient will deal with that information in a way that is consistent with the APPs.

Information collected via our websites

This Privacy Policy applies to the personal information that PPC collects through the website accessible at https://www.mouldingservices.com.au/.

You may visit our website without identifying yourself. If you identify yourself (for example, by providing your contact details in an enquiry), any personal information you provide to PPC will be managed in accordance with this Privacy Policy.

Cookies 

Our website uses cookies. A “cookie” is a small file stored by the web browser software on your computer when you access our website. An explanation of cookies can be found on the Office of the Australian Information Commissioner’s website.

The cookies that we use are as follows:

• WordPress authentication cookies that store authentication details for logged-in users and maintain their session while accessing the admin area
• WordPress logged-in status cookies that indicate that a user is logged in and keep them logged in across page loads
• WordPress secure authentication cookies that provide extra security for authenticated sessions
• WordPress admin interface settings cookies that store user-specific preferences for the admin dashboard, including screen options and layout
• WordPress admin settings timestamp cookies that record the last time the admin interface preferences were updated
• WordPress comment author cookies that save the commenter’s name to pre-fill for future comments
• WordPress comment author email cookies that store the commenter’s email address for convenience for future comment submissions
• WordPress comment author website cookies that remember the commenter’s website URL for future comments
• WordPress cookie support test that verifies whether the visitor’s browser supports cookies before allowing login
• Elementor editor cookies that track the state of the admin/user editor for logged-in users, managing preview sessions and template loading
• Elementor form submission cookies that temporarily store form submission data to validate entries and prevent duplicates and usually expire immediately after submission.

Where the cookies we use collect personal information, we will deal with this information in the same way we handle other personal information under this Privacy Policy.

You can use the settings in your browser to control how your browser deals with cookies. However, in doing so, you may be unable to access certain pages or content on our website.

Third party websites

Our website may link to other websites which are outside our control, and other websites outside our control may link to our website. While we try to ensure that we link only to websites which share our privacy and security standards, we are not responsible for the privacy practices of other websites or for the protection of any information which you provide on other websites.

Security of your personal information 

We store most information about you in computer systems and databases operated by either us or our external service providers. Some information about you is recorded in paper files that we store securely. Personal information may also be collected in paper-based documents and converted to electronic form for use or storage (with the original paper-based documents either archived or securely destroyed).

We implement and maintain processes and security measures to protect personal information which we hold from misuse, interference or loss, and from unauthorised access, modification or disclosure. These processes and security measures include:

• Training our employees in how to keep your information safe and secure
• Requiring all employees to comply with internal information security policies
• Requiring all employees to complete training about information security
• Monitoring and regularly reviewing our practices against our own policies and against industry best practice
• The use of identity and access management technologies to control access to systems on which information is processed and stored
• Restricting access to personal information to those require access do their job
• Implementing physical, electronic and managerial procedures to safeguard the security and integrity of your personal information
• Storing your hard copy and electronic records in secure systems
• Using trusted contracted service providers (including cloud storage providers).

However, we advise that there are inherent risks in transmitting information across the internet, including the risk that information sent to or from a website may be intercepted, corrupted or modified by third parties. If you have security concerns or wish to provide personal information by other means (e.g. by telephone or paper), you may contact us using the contact details set out at the bottom of this Privacy Policy.

We will take reasonable steps to destroy or de-identify personal information where it is no longer required by us for any purpose for which it was collected and it is no longer required by law to be retained by us.

How can I access or correct my personal information?

We have measures in place to ensure the information we hold about you is accurate, complete and up to date. 

You may access or request correction of the personal information that we hold about you by contacting us. Our contact details are set out below. There are some circumstances in which we are not required to give you access to your personal information.

There is no charge for requesting access to your personal information, but we may require you to meet our reasonable costs in providing you with access (such as photocopying costs or costs for time spent on collating large amounts of material). 

We will respond to your requests to access or correct personal information in a reasonable time and will take all reasonable steps to ensure that the personal information we hold about you remains accurate and up to date. 

If we refuse to provide you with access to your record or to update your record in the way you request, we will provide you with written reasons.

If we refuse to correct or update your information, you may request that we make a note on your record that you are of the opinion that the information is inaccurate, incomplete, out of date, irrelevant or misleading, as the case may be.

How can I make a complaint?

If you have a complaint or concern regarding our handling of your personal information or think that your privacy has been affected, you may contact us at any time using the contact details set out below. 

We will consider your complaint and determine whether it requires further investigation. We will notify you of the outcome of this investigation and any subsequent internal investigation. We may ask you to provide further information about your complaint and the outcome you are seeking.

If you are not satisfied with the way in which we have handled your privacy complaint or concern, you may approach an independent advisor or contact the Office of the Australian Information Commissioner (OAIC). See the OAIC website for more information about how to make a complaint.

Contacting us 

If you:

• have any questions or would like further information about our Privacy Policy or privacy practices, 
• wish to make a complaint about the way we have collected, used, held or disclosed your personal information; or
• would like to opt out of receiving communications from us, 

please contact our Privacy Officer in any of the following ways:

Email: info@mouldingservices.com.au

Phone: +61 2 8707 0400

Mailing address: 25 Miowera Road Villawood NSW 2163

Changes to this Privacy Policy

We may review and update this Privacy Policy from time to time, with or without notice to you. Any changes to our Privacy Policy will be published on our website. We recommend that you visit our website regularly to keep up to date with any changes. 

You may obtain a copy of our current Privacy Policy from our website or by contacting us using the contact details above. 

This policy was last updated in January 2026.